Network Operations Centre
Through its state-of-the-art Network Operating Centre (NOC), Optimised Networks has the necessary world class physical environment to effectively and efficiently manage any customer's technology infrastructure, and instigate the necessary escalation procedures and call-handling processes. The highly efficient NOC also provides web-based customized reporting and client defined SLAs.

The Optimised Networks NOC offers customers significant benefits

• High availability - 24x7x365 operation.
• Around the clock availability of key specialists.
• Redundant infrastructure such as bandwidth, power, environment control, local loop ..connectivity etc.
• Optimised Networks NOC Engineers monitor the customer's mission critical systems.24 x 7 ensuring that all problems are reported and dealt with with minimum latency and delay and to the SLAs demanded by the customer.
• Clients can gain the benefits of leading edge infrastructure and software such as IBM Tivoli and Remedy without making the investment in costly licence fees, maintenance and running costs.