Systems Monitoring
This service will allow you peace of mind, knowing that your server is being looked after 7 X 24 whilst you concentrate on your business, after all, your business may not be 'IT' but just have a requirement for 'IT'. We will proactively monitor your systems via a one time down-loadable agent, for availability, functionality and thresholds exception.

Network Monitoring
Knowing that someone is continually monitoring your network all day every day brings a certain peace of mind. The fact that this someone is a fully trained network engineer specializing in remote network management also creates a value proposition that cannot be beaten. All exceptions will be escalated to you within minutes of an incident or change of status.

Remote Systems Administration
Optimised Networks has added a complete range of remote systems administration services performed from our Technical Assistance Centre (T.A.C.). These services will compliment or replace any sys admin functions that are being performed by the SME's, therefore freeing up their own resource or allowing you, the reseller, to better utilise your own resource and cover a greater number of end users per technical head.



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